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Carrier Onboarding Process

Natasha K avatar
Written by Natasha K
Updated over a year ago

Welcome to Verified Carrier!

This page is designed to guide you step-by-step through our Carrier Onboarding Process.

As you embark on this journey with us, we want to ensure that every step is clear, and you feel supported along the way.

Why is this process important?

Completing the onboarding process is your gateway to becoming verified with Verified Carrier. Think of this as the solid foundation upon which we build our trust. We'll need details from various parts of your business to ensure the authenticity and safety to brokers be deal with your company. These include:

Company Information: The primary contact details of your company.

Company Contacts: Identifying key personnel and their contact information within your company who perform crucial roles.

Rate Confirmation: The specific emails you utilize to receive rate confirmations.

Accounting: The designated email address for sending out invoices.

Insurance: Information about your insurance broker and insurance policies that safeguard your business operations.

Banking and Factoring Company: To ensure payments from brokers we verify that your business is linked with verified bank account. If you use a factoring company, we also verify its legitimacy.

Fleet Information: An overview and specifics about the vehicles in your fleet.

Fleet Tracking: Systems or methods you use to monitor and report the whereabouts of your fleet.


Initial Verification Process

Accuracy is key. When filling out the forms, take your time and provide as much detail as you can. If any section remains incomplete, we won't be able to proceed with your verification.

You might wonder about the nature of some information we ask for, like bank details or contact numbers. Rest assured, our only intent in collecting these details is to verify the legitimacy of your business. We value your privacy. To understand how we safeguard it, please visit our Privacy Policy Page.

After you submit all your information, it's our turn to do the heavy lifting. Our Verification Support Team will review your submission meticulously. The initial verification status might take anywhere from a few days to a few weeks, so we appreciate your patience.

Carrier Verification Score

This score isn't just a number of verification points. It's a reflection of your credibility and trustworthiness as perceived by brokers on our platform. It will be displayed prominently on your dashboard and gets updated based on the information and updates related to your business activities.

Questions? We’re Here to Help!

We understand that this process might be new to many. If you ever find yourself with a query or need assistance with any step of the onboarding, our Verification Support Team is email away. We're committed to making your onboarding experience smooth and hassle-free.

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